We do everything we can to provide a transparent hassle-free service that ensures you get the right cover at the right price – including letting you compare our quote with those of leading car insurance providers. We can only do this if we have the full facts.

The following links are designed to help make sure we both have all the information we need.

Data Protection

For your protection and ours, and to ensure our high standards are maintained, we may record or monitor your call.

If you provide information to us, either via our website or over the phone, we will use this information to allow us to service any policy you buy from us, and for statistical and administration purposes.

So we can tell you about our range of financial products and special offers which could save you money, we will contact you in future, and may share your contact details with other carefully selected companies as well as other companies within the Kwik Fit Group. From time to time, we may pass customer information to an external agency to carry out a customer satisfaction survey on our behalf. Please call us on 0800 280 2919 if you do not wish your information to be used in this way.

We may disclose information about you and your policy to the Financial Services Authority and/or the Financial Ombudsman Service, if requested by them. This will only happen if required to enable them to fulfil their obligations such as investigation of a complaint, or alleged misconduct.

Insurers pass information to various databases in order to prevent and detect fraud. The databases used depend on the type of insurance being bought. For motor insurance, this includes the Claims and Underwriting Exchange Register, the Motor Insurance Anti-Fraud and Theft Register, and the Motor Insurance Database. Further details will be explained when you contact us and on the documents if you buy a policy from us.