Search

How to videos

Thank you for choosing Kwik Fit Insurance Services. These videos will show you how to use your online portal.

Click on the links below to jump to the relevant video.

  1. How to create an online account
  2. Uploading your proof of no claims discount
  3. View and download your policy documents

 

1) How to create an online account

Video Transcription: This video will show you how to register your account online, please make sure you have you confirmation email to hand before you start.

Firstly you need to visit my.kfis.co.uk

On the left you will see two green buttons. Click on the button ‘Create an account’

In the first section you will need to enter your account details. (Remember these are case sensitive)

Now you will be required to enter your policy details. Enter your postcode, date of birth and policy number/web reference.

Finally, you will need to create a security question. You can make the question whatever you like, (popular example: Your mothers maiden name?...Just make sure you remember it). This will be used to reset you password if it's forgotten. Now simply click ‘Create an account’.

Within 10mins you will receive a confirmation email. (Please remember to check your junk/spam folder)

Click on the button within the email to activate your account. Once this has been done you will be able to:

 Download your policy documents

 View your policy

 Amend your policy

 Update your personal details

 Change your vehicle

 Add a driver

 

2) Uploading your proof of no claims discount

Video Transcription: You are only required to upload documents if we have specifically requested this information from you. If we have contacted you to upload documents, it is very important you do so or your insurance may be cancelled. That’s why we created this simple video which will show you how to upload your proof via our online portal. You’ll find your proof of no claims discount on your renewal letter with your current insurance provider.

Please make sure you have uploaded your proof of no claims discount. You can do this by:

 Taking a picture on your camera or Smartphone

 Scanning the document

 Using a document already saved on your PC

Once you have logged in click on ‘Manage policy’

Then click on ‘Upload documents’

And then click on the ‘Add files’ button.

You will then need to select your proof of no claims discount from your folder. Please double check you are uploading the correct document.

Then select from the drop down what file you are uploading. In this case select ‘Proof of NCD’. Then click ‘Start upload’. Once the file has uploaded click finish.

You will receive email confirmation straight away confirming the upload was successful.

 

3) How to view and download your policy documents

Video Transcription: This simple video will show you how to view and download your policy documents with no administration charge. Remember to check all of the details on your documents are correct.

Once you have logged into your account click on ‘Manage policy’

Click on ‘view’ for the documents you would like to view. The document will then download for you to view and save.