Home Up-Keep Tips

Prevention is far better than cure. We invest a great deal of time, money and love in our homes. So, we've put together a 5-point plan to help you stay one step ahead.

1. Check everything that's exposed to the weather regularly. Treat, paint, or repair anything that needs protection such as windows, fences, patios and pointing.

2. Clean out guttering and repair damage.

3. Keep an eye on the roof, particularly after severe weather and before the winter. Replace missing or damaged slates and tiles immediately.

4. Never switch off the central heating in winter. If you go away, leave the heating on low. Heating is more likely to break down during cold weather or over a holiday period, which could lead to other problems like burst pipes. If your water tank is in the loft, leave the loft hatch slightly ajar to allow heat into the loft space.

5. Most heating systems should be serviced annually. It's a false economy to miss a year.

6. But when things do go wrong, we can offer Home Assistance.

Home Assistance - a helping hand when you need it most

Unfortunately, pipes don't always burst between the hours of 9 and 5 and you may have to call someone out in the middle of the night. You need a friendly voice at the end of the phone at times like this.

Our Home Assistance service offers a 24-hour helpline for home emergencies. We will find you the nearest available person to assess the situation and carry out any necessary repairs and, unlike some insurers, we include this benefit as standard in all types of home insurance cover.

For each claim, we'll pay up to £150 and there is no excess for you to worry about. What's more, if you do have to use this service, it won't count as a claim on your policy.


† 10% of customers buying Home Insurance online with us between 1st June 2015 and 31st August 2015 received a price that was at least 20% cheaper than the price they would have been offered had they called us. Discounts depend upon individual circumstances, level of cover & payment method. (Excludes optional extras).