My Car Insurance Policy
Thank you for choosing Kwik Fit Insurance to insure your car.
For your convience, we now have the following services available online to our Car Insurance customers. You can make changes and adjustments to your policy such as requesting duplicate documentation and making a payment online.
Please note that for any change to be made to your policy it will take one working day.
Please use the links below, which will direct you to the area you wish to amend.
- Request duplicate documentation
- Make a payment
- Pay for your car insurance renewal
- Add a vehicle to your policy temporarily
- Change your address
- Change your car
- Change the level of cover on your car
- Change your personal details
- Change your bank details
- Change your class of use
- Add a permanent driver
- Add a temporary driver to your car
If you have an enquiry that can't be dealt with here, please call us on 0800 280 2203. Alternatively, you can use our contact us page which will direct you to what you are looking for.
(Lines are open: Mon-Fri: 9am-5pm, Saturday: 9am-1.45pm, Sunday: closed)
If you are looking for information on how to make a claim, renew or cancel your policy please use the links below for further information.
How to renew your policy
We would be delighted to continue to provide your car insurance cover for another year. We will send your renewal invitation so that it is with you at least 14 days before your renewal date. The renewal invitation will show the following;
Summary of your cover
You should check these details carefully and tell us about any changes since last year. You should call us on 0800 027 6670 if you are unsure of what to tell us about. Any changes could result in a change of terms, conditions or premium.
Renewal premium and terms
You should check that the premium and terms shown are acceptable to you. If you have any questions regarding them, please call us on 0800 027 6670 where one of our renewal consultants will be happy to help.
How to pay
If you pay annually and have no changes to make to your policy then you can pay online by clicking here. Alternatively, you can call us on 0800 027 6670 and we will be happy to help.
Unless you tell us otherwise, for your convenience and protection we will automatically renew your insurance policies.
How to make a claim
If your vehicle is involved in an incident, we want to make the process as straighforward as possible. For this reason we have an accident action line that operates from 8am to 5.30pm, Monday to Friday. We also have an emergency accident helpline that operates outside these hours.
If you need to report an incident or make a claim, please call us on 0800 280 2029 where one of our claims consultants will be happy to help you.
How to cancel your policy
If you decide to cancel your policy please call us on 0800 280 2203 where one of our customer service consultants will be happy to help you. We will only cancel the policy under your personal instruction. Alternatively, you can send your request in writing (please specify the date you wish the policy to be cancelled from) enclosing your certificate of insurance to;
Kwik-Fit Insurance
1 Masterton Way
Tannochside Business Park
Uddingston
Glasgow
G71 5PU
